TESTIMONIALS
Fireshield Fire Services
Fireshield Fire Services has been a valued client of Valen’s for the past 2 years now. They had various other experiences with other battery companies in VIC however they always come back to Valen for a number of reasons. Watch the video to hear the reasons!
R & D Technology
Pete has been dealing with Valen for over 4 years now and thinks we’re fantastic; the service is great, price is great, products are great! Click to see what Valen are like to work with as a company and why Pete switched to Valen batteries.
Aidacare
Aidacare has been a valued client of Valen’s for the past 5 years. Vicki says ‘Valen is a great company to deal with, their customer service is 10 out of 10 and I have no problems with them whatsoever’. Watch the video to see why Aidacare choose Valen.
Rock and Roads Cycling
Rock and Roads Cycling Text: Rock and Roads Cycling has been a valued client of Valen’s for the past 9 years. They had used other battery suppliers but they weren’t always good for consistent supply. They also tried to get the cheapest as possible but that didn’t work as well so thankfully they found Valen! Watch the video to see why Rock and Road Cycles prefer Valen.
Active Rehab
Active Rehab has been a valued client of Valen’s for 10+ years because of our reliability and confidence in our batteries. They had experience with other battery companies in the past but the batteries had malfunctioned and provided a severe health and safety issue to their clients and their team when handling these batteries. Watch the video to see why Active Rehab replaced these faulty batteries with Valen.
FORM1 FIRE
Form1 Fire is a Fire protection business that services a wide range of customers and has been a valued Valen client for the past 7 years.
Valen supplies 12V batteries that are ActivFire approved and suitable for the fire industry.
Form1 Fire has used other battery companies but found Valen easier to deal with due to the service, communication and helpful deliveries.
Watch the video to see why Form1 Fire prefers Valen.
‘Council required the replacement of six batteries at its radio repeater site new the township of Naradhan. The site was a solar installation and required four-wheel drive to access. Valen were able to recommend and supply the required batteries for the installation. They supplied a cradle and links to make up the complete unit. Valen staff came out to site and assisted in the installation of the batteries. The service provided by their staff was excellent and I can recommend them for any work of this type.’
Water Council
Goldenfields Water Country
‘In fact I had an occasion to assist a customer who had 2 x 40Ah C/10 AGM batteries (opposition brand) in his scooter which would not give him the running time he required. I changed them for 2 x 40Ah C/20 [Valen] Gels and he has just come in this morning saying how delighted he is with the performance, not only in terms of travel time but general performance of his scooter...a very happy chappie!! So a lesson has been learnt, at least from m side.’
Mobility Specialist
Angel Mobility New ZealandWater Country
‘We’re using Lithium’s in place of 2x parallel 26Ah’s in standard flume gates. Main advantages are resistance to heat, resistance to corrosion (which I think is caused by combination of heat, humidity and battery emissions), low weight and 3-year warranty we’ve allowed if they use a PL20 within our given parameters.’
Irrigation Company
Ord Irrigation
‘We have fallen in love with your batteries! Every site that has proven to be a problem in the past, where batteries have failed when they are critically needed during rain fall, etc. where the [Valen] ENDUROGEL is now installed, are now fine! The [Valen] ENDUROGEL have drained right down and are back up to capacity again!’
Hydraulics Engineering
Manly Hydraulics Laboratory
‘Firstly I would like to thank you for introducing the [Valen] ENDUROGEL batteries to us. As you know we run “mission-critical” two-way radio networks with a mixture of mains powered sites and PV solar sites. We have found it difficult in the past to match our battery criteria to our needs of a single battery manufacturer given the two very different applications. The [Valen] ENDUROGEL cell has far exceeded our expectations with the way it accepts different charge rates and delivers its energy at the desired time. This accompanied by maintenance free technology makes the choice of your cell, an easy one. Our company has experienced two separate instances where we have completely drained the cells beyond what we would normally consider un-recoverable. However much to our surprise (and our bank balance) we managed to recover these cells back to 100% with continued operation. I would recommend this product to any company who either requires standby back up cells or maintenance free GELs for remote PV Solar alpine sites. Their power delivery below normal operating voltage, the ability to deal with extreme environmental temperatures and their recoverability far exceeds any technology that we have used in the past.’
General Manager
Communications Company NZ
‘[Valen] were able to meet NSWPF requirements for a heat tolerant radio site battery that would provide a greater resilience to hostile conditions in non-air-conditioned and solar radio sites. Currently with 12 months of use, the product has performed as expected. One individual battery order required engagement of the battery manufacturer for additional production and delay was due to order exceeding stock, manufacturing time and shipping. Batteries were delivered within acceptable an acceptable time frame. The vendor was professional and courteous, realistic about the product strengths and weaknesses, and was able to understand and interpret our requirements.
Additionally, the NSWPF trailed the RE856 battery impedance tester, for 12 months and has now been purchased for all Wireless Network Services workshops. Technicians can now test battery banks and replace batteries showing early signs of poor performance, and test them whilst still connected and operating. [Valen] recently met with NSWPF to ensure that our battery and battery testing requirements were being met.
The NSW Police Force has engaged the vendor on many occasions with purchase orders.’
Government Communications
NSW Police Force
‘We purchased a number of 12V200Ah Topin batteries for a solar powered radio site. I was a little concerned at the time that I had no prior knowledge of these batteries and particularly in respect to the harsh mining environment they were going into, As the site has now been in service for approx. 12 months I am happy to report that the batteries have consistently provided approx. 10% better capacity than specified and in temperatures over summer often close to the specified design maximum temperature range. I am more than happy to recommend this product and the excellent customer service I have always received from all the staff at Valen.’
Communications
Simoco Wireless Solutions Pty Ltd
‘Just wanted to say to the entire team at Valen, it is obvious you work hard to ensure you provide your customers with excellent customer service. We are very pleased to have a working relationship with you. Your advice is always spot on and we know we can rely on your technical and warranty support, your products are quality items and clearly well tested. Deliveries are always dispatched quickly and your communication is absolutely amazingly fantastic. Your support and assistance helps us to run our business more efficiently and helps us keep our customers happy too. Thank you, we really appreciate the effort you go to.’
Mobility Specialist
Guardian Mobility
The testing on the 700Ah went very well and I must say that the ENDUROX-CEL batteries have once again exceeded my expectations. Using your batteries gives me tremendous confidence and I don’t believe I will ever change. At least that’s one thing I never have to worry about. I will most certainly recommend your batteries to everyone.’
Specialist UPS Manufacturer
Omegalec
Valen has supplied TfNSW with a range of batteries for school Zone flashing lights (about 7000 devices across NSW) since 2018, and we found their service to be cost-effective; also, the backup support is fantastic, and the supplied support batteries are of a good standard. During the Covid-19 pandemic across the world, where most suppliers have issues with the supply and delivery, Valen has made the process very smooth for us, and we didn’t get hit by the shortage of batteries.
Valen has also supported the team with quickly designing, supplying, and delivering non-standard solar panels for the flashing lights. Their panels are very cost-effective and have good quality
Nik Aloustani
Transport for NSW Project Manager
